Billing

Pay My Bill - secure online serviceWinneshiek Medical Center Patient Financial Services Representatives are happy to help you understand your medical bills.

Please be aware that when you receive medical care from Winneshiek Medical Center we may need to send you two separate statements. While we are one fully integrated health care organization, we have two separate billing requirements for our hospital and clinic services. In addition, some insurance companies require us to submit claims for facility and physicians services to different locations. We apologize for any inconvenience this may cause. Should you have any questions regarding the bills you receive, please feel free to contact your dedicated billing staff at Winneshiek Medical Center Patient Financial Services Department at 844-617-6990 (toll free).

Billing Contact Information

Dedicated billing representatives are available to assist you by calling 844-617-6990 (toll free). If you receive voicemail, please leave your name, number and a brief message and we will return your call as soon as possible in order to meet your expectations.

Hours

Monday – Friday: 8 am – 5 pm

Insurance Filing

Winneshiek Medical Center will file insurance claims on behalf of our patients as a courtesy service. If insurance information is provided, we will submit an insurance claim for your visit. If insurance was not provided at the time of service, or if the information has changed, please call our office immediately. Your insurance policy is a contract between you and your insurance carrier and you are ultimately responsible for all charges and should resolve disputed coverage issues directly with your insurance company.

We are a preferred provider for many insurance plans, such as Medicare, Wellmark Blue Cross/Blue Shield, Humana, United Healthcare and Midlands Choice. Please contact to your insurance carrier before receiving services at Winneshiek Medical Center to verify your services will be covered.

Medicare

We accept Medicare assignment and will submit your claims to Medicare and your supplemental insurance. You will be responsible for any part of the Medicare approved amount not paid by Medicare or other insurance, and for services not covered by Medicare.

Professional Services

Winneshiek Medical Center has physician services provided by Mayo Clinic Health System.  We also partner with others to provide specialty services such as Oncology and Cardiology, as well as some hospital care.  Because we partner with others, you may get more than one bill.

For example, you may receive:

  • One bill from the hospital for your room, meals, nursing care, laboratory services, radiology services or other related services
  • One bill from your clinic for your physician care
  • One bill for anesthesia services