Billing & Insurance

Understand your Winneshiek Medical Center billing statements.

Patient Billing Support

Dedicated billing representatives are available to help you understand your WMC bill.

For help understanding your bill, call (844) 617-6990. The office is open Monday-Friday, from 8 am – 5 pm, but if you receive voicemail, please leave your name, number, and a brief message and we will return your call as soon as possible in order to meet your expectations.

For help paying your medical bills, visit our financial assistance page to learn how WMC may be able to help.

Multiple Statements

In some cases, you will receive multiple statements for a single visit at Winneshiek Medical Center. While we are one fully integrated health care organization, WMC has two separate billing requirements for our hospital and clinic services. Some insurance providers also require us to submit claims for facility and physicians services to different locations, which can also result in two billing statements for the same visit.

For example, you may receive:

  • One bill from the hospital for your room, meals, nursing care, laboratory services, radiology services or other related services
  • One bill from your clinic for your physician care
  • One bill for anesthesia services

When you receive a billing statement for services from WMC, please note that the statement may not reflect the entire balance due from all accounts with WMC. Any payment made will be posted to the oldest date of service.

We apologize for any inconvenience. For help understanding your bills from WMC, contact a Patient Financial Services Representative by calling 844-617-6990.

Insurance and Medicare

Winneshiek Medical Center will submit claims to insurance or Medicare on your behalf. If you did not provide insurance information at your visit or your insurance has changed, please contact us immediately to ensure proper billing.

You will be responsible for all expenses that insurance or Medicare does not cover. Any disputes about your bill should be resolved directly between you and your insurance provider as well.

Preferred Providers/Insurance

We are a preferred provider for many insurance plans, such as Medicare, Wellmark Blue Cross/Blue Shield, Humana, United Healthcare, and Midlands Choice. Some of the most common insurance carriers are listed below. Please contact your insurance provider before receiving services at WMC to verify that your care will be covered.

  • AmeriGroup
  • Blue Cross/Blue Shield of Iowa
  • Blue Cross/Blue Shield of Minnesota
  • Aetna
  • Health Net Federal Services/Tricare
  • Health Partners
  • Health Tradition Health Plan
  • Humana
  • Interplan Health Group/Health Smart
  • Iowa Medicaid Enterprise
  • Iowa Total Care
  • Medica
  • Medicare
  • Midland’s Choice
  • Minnesota Medicaid
  • Preferred One
  • Railroad Medicare
  • Sisco
  • U Care
  • United Healthcare Iowa Plan
  • WEA Trust

Healthcare Marketplace

What is the Health Insurance Exchange/Marketplace?

A provision of the Affordable Care Act calls for the government to create public exchanges, an online Marketplace to help consumers determine if they are eligible for Medicaid, low-cost coverage and/or financial assistance to cover the costs of their health insurance; compare and contrast health insurance plan options; and enroll in the plan that best meets his/her needs. The public exchanges/Marketplaces will provide online information about various health insurance coverage options to meet the needs of individuals who are uninsured, Medicaid eligible and small employers.  Beginning January 1, 2014, every state will have a public exchange, also known as a Marketplace, in operation. 

Medicaid Transition to IA Health Link

IA Health Link, Iowa’s health coverage program for Medicaid-eligible residents, recently shifted to a managed care plan with two managed care organizations (MCOs) now providing insurance coverage.

To continue to serve Iowa Medicaid members, Winneshiek Medical Center has signed contracts with both MCOs:

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