Medicare Help (SHIIP)

SHIIP (Senior Health Insurance Information Program) is a program through the State of Iowa – staffed by trained volunteers – that provides free informational materials as well as one-to-one assistance with:

  • Medicare coverage
  • Medicare supplement insurance
  • Medicare Part D assistance and enrollment (prescription insurance)
  • Long-term care insurance
  • Medicare and insurance claims
  • Other related issues

SHIIP does not endorse insurance companies, plans or agents; the volunteers answer questions and provide impartial information to help seniors make well-informed decisions.   SHIIP is available to help if you:

  • Are going on Medicare
  • Are over age 65, on Medicare, and have questions
  • Are on disability with Medicare and Medicaid

Learn more about SHIIP by visiting http://www.shiip.state.ia.us/.

How to make a SHIIP appointment

SHIIP volunteers are available by appointment ONLY at Winneshiek Medical Center in Decorah by calling 563-387-3036.  Appointments are conducted via phone call, Zoom or in person.

What to bring to your SHIIP appointment

Please bring your insurance card(s) and a list of your current medications.

Directions to the SHIIP office

WMC provides office space for the SHIIP program. For simple access to the SHIIP office, on the day of your appointment, please park in Parking Lot E on the east side of the WMC campus. When you approach door E-1, please call our offices at 563-387-3036 or 563-382-1599. E-1 door is locked 24/7 and a member of our staff will let you in.

SHIIP volunteers at Winneshiek Medical Center in Decorah

Karen McLean
Jim Sims
Ron Onsager
Julie Ohde

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